Description of service
Insurance premium for 2 trucks, one has full coverage as required when I had a loan on it, and one only has the minimum coverage required by the state. Both has glass insurance. I pay monthly so included is a $4.00 charge for ea. statement sent to me.
I can pay online, by check, or by phone. I can make changes 24/7 with a rep on the phone or online. I also have a small tow / emergency roadside assistance package with limited benefits.
Review of Service
The service is good. I have never had any problems adding or removing a car. They will fax the new card right to the dealership or the DMV at no extra charge. I have submitted claims before and they have been taken care of quickly, my rates have not soared. I like that I have a few different ways to contact them (online, phone, mail).
Tips
Don't go with just the first call you make. Ask about discounts, multiple car programs, credit check for a lower rate, bill paying options. Don't over-insure your vehicle, why pay out the nose when if it is totaled out you will never get full value for the car, just because it is worth a lot to you does not mean it is wort a lot to them. Be wary of your deductible, granted a higher deductible equals lower monthly costs, but if you need to submit a claim remember that what your out of pocket will be. Get the glass coverage, I wish I had before, but after replacing a few windows, I have it now.
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