Description of service
We usually use a large chain company to do a rapid refund but after much searching we found that filinf online would be much cheaper and we could still get a rapid refund with direct deposit and it takes the same amount of return time.We filed married filing a joint return.My husband had a w2 while i HAD A 1099 with itemized deductions.The service included live customer support(just incase you got a bit confused) a 2 day rapid refund loan,guarenteed accuracy,if a mistake was made on there part and you owe more taxes then what was said they refund all there fees,They also filed our state taves as well.
Review of Service
The website was very easy to navigate.It told us what information from our w2 and 1099 to enter on each line.We did have to use the live support because we got hung up on the itemized deduction area.The custumer service rep was very easily available,we had no wait time at all.She knew the answers to our questions right away and was very polite and made sure we were satisfied before disconecting.The rapid refund was in our bank account 2 days later and our state was recived within 2 weeks.
Tips
Research all tax filing companies before jumping in.If you do a search you can read about other customers experience with them.I also checked the Better business bureau website before making a final decision.Make sure you have all W2,1099 and social security numbers handy before starting.This will make the whole process go alot faster.
|
Share your Experience | Report this post as inappropriate |