Description of service
Our surround sound on our expensive theater system wasn't working properly and kept crackling, as well as not working properly in certain modes when we were watching television in high definition. We called out a service tech, and were charged an $80 trip charge, and $100 for re-configuration based on our home setup and size. The provide repair and installation of home audio systems, system testing, and maintenance, quotes, and professional repair and installation of home audio equipment.
Review of Service
The service was mediocre at best. The system worked for about five more uses before it failed on us again. It was such a waste of money the first time around that we opted to disconnect our expensive surround sound and just enjoy the sound through the television. Aside from not fixing it properly and being charged an arm and a leg for repair that didn't work, the technician called and rescheduled the first time he was set to come out, after he was already an hour late. I wasted an entire day waiting at home for him to arrive.
Tips
Do some research ahead of time to see which audio systems are best, and which ones come with warranties and free installation and repair. A lot of companies include free set-up and repairs for the first couple of years you own your audio systems.
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