Description of service
Our AC has always been tempermental and most recently a pump stopped and the water ended up flooding our garage and bathroom before a big party. We wouldn't be able to handle having a party with no AC so we needed someone immediately.
Review of Service
The service man gave us a window of time of arrival which he met. He diagnosed and fixed the problem we were having with the pump in minutes. He also showed us how to maintain the ac so we wouldn't encouter the same problem again. He gave us tips also on how to cut electric costs by showing us some energy saving tips. Last, he cleaned up the area where the water was; I would done that myself but he was nice enough to do it for us to complete the job 100%.
Tips
This guy came to us by way of recommendation from the guy who does the maintainance and repair on the rest of the house. The last time we had someone come in that we chose on our own and it was a mistake because he had to come back several time to fix the AC again and again, leaving us in the summer heat several times with a newborn baby. This new guy was efficient and considerate and service like that will encourage me to be a repeat customer.
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