Description of service
I noticed one day that my car had been intermittently locking and unlocking itself, both while I was driving or using the car or while it was turned off and unattended. I took my car in once, and they thought it was caused by water in the wiring, so they dried it off with compressed air. The next day, however, the car started doing the same thing again, so I took it in again. They kept it for several days for testing and occasionally called me to tell me what was going on. Eventually, they figured out it was a sensor in my liftgate that was malfunctioning, so they replaced it, and my car has been fine ever since.
Review of Service
It took a long time for my car to actually get repaired, but they made it as pleasant as possible in the meantime. They gave me a ride to work after I dropped off my car, and called me periodically to tell me anything they had found out, which was really nice. It's also nice to note that my car is actually fixed now.
Tips
Definitely go with someone you know or your friends know. I've been using this same shop for the life of my car, and I trust everyone there.
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