Description of service
High Speed Broadband Service with a large well known provider.
Month to Month no commitment required and modem included at 3 Mpbs/768 Kbps
Easy Installation with modem shipped right to your door.
10MB personal web space, 24/7 live support, up to 9 email addresses, 30 day Money Back Guarantee.
Review of Service
First Year to sign up for contract is $29.99/month and then you automatically go over to the Month to Month cost.
Service has never been an issue and istallation was very easy although a bit lengthy for my taste but I can see where someone without much computer knowledge would enjoy the step by step process.
Sets up easily with outlook and I have had one mailbox jam in the past two years and they automatically re sent those emails for me without having to call customer serivce or tech support.
Tips
You can access your email from outside very easily and even set up folders and contacts in that application to use when you are away from home.
They always have specials for different speeds and contract times.
Customer service is lacking although I did have an occassion when I had issues on a weekend and the on call tech support gentleman called me within an hour and fixed the problems that were happening that no one else would even admit to - telling it was on my end. I don't know if I lucked out or if this is typical but, he did a quick software upgrade the same day and pushed it through my account and all was well so I appreciated it.
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