Description of service
Residential 3.0 MB High Speed internet service. Connected at all times. Modem is $6.00 more. Includes 20 email accts.
Review of Service
When I moved to another state I wasnt sure where I could find internet service that would be fast enough and reliable for all of my needs, whether I was just surfing the internet or working on my buisness. I used my phone book and called around to the different internet providers. I found that they were all very high priced, only offered dial up or basically they were not what I was looking for. Someone suggested to call the cable company, so I tried that. I was happy to find that the company listened to what I needed before offering me the normal package then when I was finished told me about the options I had for the things that I needed and wanted for my DSL internet. They asked if I had children and what kind of online safety features I would want, or if I would need any other equiptment for my computer as far as a modem and such. The lady I was speaking with talked slow enough for me to understand her and let me finish speaking before telling me any additional features I could buy. She wasnt pushy when trying to sell me service. She was only interested in what I wanted and needed, not making the sale, but making sure I understood everything that I was offered before I made my decision. When the man came to install the modem he showed me how everything worked so if I were to move my desk to another room it would be generally easy to do. All I did after he left was turn on my computer. everything was ready to go. It is very fast with very little conection problems. I was also given a number for 24 hour technical support with real live people. Over all I am very pleased with my DSL internet service. I thought it would be a hassle trying to get hooked up, but it was generally easy.
Tips
Try getting all of your service through one company. (cable, internet and phone.) You can find discouted prices because you bundle and you only have to pay one bill instead of 3.
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