Description of service
We needed removal of a birds nest from under a window air conditioner, and pesticide applied to kill the birds nest mites that invaded the room. Pest removal services range from removing criters to controlling infestations. Service needs to be provided quickly and efficiently.
Review of Service
When you first bring your newborn home from the hospital, the last thing you want to deal with is a pest problem at 1am. However - that's what we had. A bird's nest located under the window AC in our daughters room caused an infestation of birds nest mites in her room. Her crib was covered in tiny black dots that were moving all over. We were freaked out! We took out the phone book at tried to find someone who offered 24 hour service. For the first two places (that said 24 hour service in their yellow pages ad), the first one didn't answer the phone at all, and the second had an answering machine that did not let you leave a message. The third place said leave a message, and we'll call you back. Within 2 minutes of leaving the message, the on call agent called us back. After explaining the situation, he calmly reassured us, have our daughter sleep in our room, and that he would be at our house first thing in the morning. He was here by 7am, and quickly and efficiently did what needed to be done.
Tips
If you have an pest emergency situation, it may not be practical to comparison shop. Instead, you have to go with your gut - based on the appearance of their ad, and the customer service on the phone. We were lucky! The agent was prompt, courteous, and understood the anxieties of a first time parent with a newborn and bugs crawling all over the crib. If they can pass that test, and not overcharge you, than you have a winner.
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