Description of service
This amount is paid monthly for basic cable with premium channels. This amount includes all taxes, service for two rooms, remote controls, and cable boxes. We did not have to pay an installation or equipment charge. The package we have includes over 500 channels that truly offer something for everyone- cartoons, sports, cooking, decorating, movies, music, and much more. In addition, this service offers many on demand options that are available with additional fees. Some on demand channels are free!
Review of Service
The quality and selection of channels is excellent. We never rent movies anymore because we have so many options with the premium channels. In terms of problems and service interruptions, we have had very few problems. When there is a problem with one of the cable boxes, you are able to call customer service and have the box reset over the phone. In most cases, this resolves any service issues. The one problem we do have is with the customer service phone lines. The wait can be excessive and the service representatives are sometimes rude and not helpful. However, the basic cable package with premium channels is an overall good value.
Tips
When you are shopping for basic cable that includes premium channels, try to price all of the options available in your market. Unfortunately, many markets only have two or three different services to choose from- some areas only have one! Remember to take into account any equipment or installation charges. These can definitely add to the bottom line expense and may make a difference in your decision.
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