Description of service
The service that I paid for was air conditioner repair on a minivan. Here is the breakdown of expenses: REBUILT COMPRESSOR - $170; LABOR - $135; FREON REFILL - $32; TAX - $21.91.
Review of Service
All things considered, I would rate the overall quality of services that were received as excellent. After a brief phone conversation that explained the nature of the problem, I was told that I could take my van to his shop so he could start working on it as soon as possible. True to his word, work began on the van about 10 minutes after I arrived. The only delay in the entire process was a phone call a little while later explaining that they didn't have a part that was needed and that they would have to order it from a local supplier. Even though they didn't receive the part until more than 2 hours later, They still managed to finish all of the work that same day. So far, it seems to be holding up quite well with about 3 weeks left on my guarantee. About a week after it was done, the owner called to see if the A.C. was still blowing cold. This business seems to be one of a shrinking population that actually takes pride in their work.
Tips
The best advice that I could give to anyone shopping around for a service, especially this one, is to find out if there were any complaints lodged against it by contacting the Better Business Bureau. While a good price is important, it is better in the long run to acquire service from a business with a solid reputation.
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