Description of service
The service included new front rotors and pads. The pads were ceramic which is a step above the average quality brake pads, and these came with a lifetime warranty. The rear brakes on the car are drum brakes, and they were machined only: no parts were replaced. Also included was caliper slide servicing, and cleaning and adjust brakes. Bleeding the braking system was recommended but declined as this had been recently done.
The break down in price is as follows:
Machine Rear Drums: $45
New Rotors: $141
New Ceramic Pads: $130
Brake Pad Labor: $75
Caliper Slide Service: $40
Clean and Adjust Brakes: $25
Disposal Fee: $2
Parts/Oil $20
Cleaner $8
Review of Service
Overall the service was satisfactory, and I haven't had any issues with the brakes. They perform smoothly and effectively at all times. My only issue is that there is some minor noise as the brake pads grip and release the rotors at very slow speeds. I expected this to go away over time, but it has not. Perhaps this is typical of ceramic brake pads. At any other speeds than an absolute crawl, they are totally silent. But, the original pads were 100% silent all the time, so this is a gripe. There was a little bit of a bait and switch tactic going on, as the service price went up significantly from the quick over the phone estimate, to the final estimate after seeing my car. I think the price might have doubled, with the addition of services, and selling higher quality parts. I feel like price for this service might have been a little high, but I didn't really shop around, so I didn't have a good position from which to negotiate.
Tips
For those looking for a similar service, be wary of low advertised prices. Get a very good estimate before you go through the trouble of taking your car in. It seems like many places advertise brake service so the ads tend to be very aggressive. The only way they can make money is by putting on the hard sell once they have your car in the shop.
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